Can’t Sync Orbi Satellite Or Orbi Satellite Not Connecting To Router ( Here’s the fix !)

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Orbi Satellite Not Connecting to devices

Sync Orbi satellite to the Orbi router for high-speed internet connection. But if you get a ‘failed connection’ or ‘Sync failed’ error it means that the orbi satellite fails to sync with the router. The main cause of ‘Orbi satellite not connecting’ is that there’s too much distance between the devices.

Lest’s discuss the ways that can help in syncing the orbi router to the satellite.

How to Sync Orbi Satellite Or Connect Orbi To Satellite_Orbi Synced Failed Or Orbi Won’t Connect To Satellite

How To Connect or Sync Orbi with Satellite using orbilogin.com?

If you want to manually sync your Orbi router device with satellite then below are the steps you must follow. 

  • Put orbi router and satellite at nearby places and connect the satellite to an active power socket.

  • Wait for the LED to light white and follow its behavior.

  • If it is pulsing white – that means the satellite is booting and if it is solid white – that means it finished booting and ready to sync.

  • Press the sync button of satellite and after two-minutes press the sync button of orbi router and wait for the syncing process.

  • The white LED light at the bottom of the satellite may take about 6-minutes to sync with the router.

  • The white LED light will change colors for three minutes and then get turned off in the process of syncing.

  • It will turn blue to show that both the devices synced successfully and the connection is good.

  • The LED on satellite will turn Amber to show successful sync and the connection is fair.

  • It will turn magenta to show that the sync is failed and you need to move closer both the devices and try again the process.

  • Refer guide How to fix purple light on Orbi, if constantly getting blinking or solid magneta Pink LED on Orbi.

  • The bottom Light LED lights need to be blue to show a good connection to the router for a successful sync.

Let’s Solve the Syncing Issues between Orbi Router and Satellite Modem.

Steps To Fix Orbi Not Syncing To Satellite

Steps To Fix Orbi Not Syncing To Satellite or Orbi satellite goes offline and won't connect to router

Orbi can be managed by both the Orbilogin.net and Orbilogin.com web addresses. Which means you can visit http://orbilogin.net to access and manage the setup through the orbilogin.net and you need to visit http://orbilogin.com to access and manage the setup through the orbilogin.com

For a successful orbi login setup, you need to type the right address in your web browser. Only after using the right address and right credentials to login, you will be able to access the orbilogin/admin page. 

In case, orbilogin.com and orbilogin.net are not working for any reason then you can also try to access the page through the default internet protocol address 192.168.1.1/login.

Note: Can’t access orbi login page or getting site can’t reach error. Read orbilogin.net not working issue on Windows or Mac devices.

What To Do If Orbi not Connecting Satellite?

What To Do If Orbi not Connecting Satellite?

Orbi routers are well-known for the wide connectivity ranges and high-speeds. But, there can be some rare occasions when your orbi not connecting the satellite. If you are facing the connection error then follow these simple steps.

  • Press the sync button on the back of your satellite modem 

  • It will help to connect Orbi Wi-Fi with Satellite

  • Make to press the sync button of router too

  • If you still can’t connect then make sure to have the latest firmware updates from orbilogin.net 

  • Also check the solid white LED light of router

Still can’t connect to orbi login satellite? Call the experts to sync Orbi WiFi satellite.

Resolving Orbi Satellite not connecting issue

Still, orbi satellite not connecting to the internet? If even after trying out the above-given troubleshooting steps you are unable to fix the orbi offline error you can use some advanced steps. The following steps will help you resolve orbi satellite not connecting issue in just a few minutes. So, follow them carefully-

Check the physical connection

Make sure that the devices are connected properly using the ethernet cable. Ensure that the ethernet cable is properly plugged into orbi satellite. If the cable is damaged or torn, you can replace the cable with the new cable.

Restart your Orbi satellite-

Sometimes, orbi satellite fails to connect to the internet if it is encountering some technical problems. This can be fixed by restarting your orbi satellite. Unplug your orbi satellite from the power source and after a few minutes plug it back in.

Make sure you’re receiving high-speed internet

The main reason why orbi satellite not connecting to internet is because you’re receiving slow or disturbed internet from your ISP end. Check the internet speed by connecting your device directly to the modem. If you’re still unable to access the internet, contact your ISP and ask them to fix the issue.

Reduce wireless interference

The wireless interference from other devices can affect the wireless performance of the orbi satellite. Devices such as cordless phones, bluetooth speakers, baby monitors, and microwaves emit wireless radio waves that might disturb the signals of orbi satellites.

Unable to Sync Orbi Router to Satellite?

Orbi routers are easy to connect and have great power backup along with amazing Wi-Fi coverage. But, if you are unable to sync Orbi Router to Satellite then you must need to understand the syncing process step by step.

First, try to perform the syncing process as explained above in point one. But if you are still unable to sync after all the steps then you must ask for help from experts. Visit orbi helpline through orbilogin.com to seek the required help.

They will surely give you the right solution and you will be able to resolve the issue successfully.

Orbi keep disconnecting with Satellite

If your orbi router keeps dropping the connection with the satellite at random times then there might be an associated issue with it. Let’s try the solution.

  • Moving the satellite modem closer to the router device.

  • Rebooting both the devices.

  • Update latest firmware updates.

  • Upgrade your web browser to its latest version.

  • Try clearing cookies and cache memory.

If the Orbi still won’t identify satellite or devices, then get professional help. 

Visit orbilogin.com experts and seek help.

Orbi Satellite Synced Failed

If you are trying to sync the orbi router and satellite and it keeps failing then you should press the sync button properly on the rear of your satellite that will assist you to connect the Wi-Fi. Also, be sure to press the sync button of your router. 

Now, check if the bottom LED light of the satellite turns solid white or not.

It’s not turning solid white indicates that the orbi satellite sync failed. Try repeating the process and if it’s still giving the problem then you should call the experts and the professionals will get in touch with you.

Orbi Satellite Goes Offline

If the newly bought orbi satellite in an average size place suddenly goes offline after all the setup and sync process then there must be a problem with internet access.
If it shows No Internet Access then reboot the satellite modem only to fix the problem. Check the distance between devices and try repeating the above-explained steps. It will surely help, if not, then please reach the experts at orbi login setup.

Orbi Satellite Setup: Steps To Set Up Your Orbi Router And Satellite

Steps To setup your Orbi router and satellite- Orbi satellite setup

If you want to do orbi satellite setup then here we have the easy solution for you. Just follow these steps.

  • Unplug the satellite modem from power and replace battery backup.

  • Plugin the modem back to the active power socket and use the Ethernet cable to connect the satellite to the orbi router in yellow port.

  • Connect the router to an active power socket and switch it on.

  • Wait for the router solid white LED light to turn to pulse white.

  • Place the satellite at a middle place from where you have better Wi-Fi coverage.

  • Switch on the satellite modem and wait for the solid white LED light to turn pulse magenta. It will take only a minute.

  • Satellite’s pulse magenta will change into solid blue, magenta, and amber and then turns off.

  • These lights indicate good connection and successful sync.

  • Now connect your mobile and computer devices to the router or satellite with Wi-Fi network using network name and password.

  • You can also connect with Ethernet Cable.

  • Now visit http://orbilogin.net or http://orbilogin.com or download the orbi app to complete the network setup.

  • Orbi’s LED light will turn off once the setup is complete.

These steps will surely help you Orbi Satellite Setup. Go On!

Orbi Satellite won’t Connect to Devices

 It is important to power-cycle the connected devices. If your orbi satellite not connecting to the device then please follow these steps. 

  • Try disconnecting and reconnecting the devices to see if they are in the range of correct orbi satellite.

  • Also, try connecting different devices from different space ranges.

  • Try rebooting the satellite modem.

  • Try checking the mapped network and signal strength.

If you are still unable to connect the devices then call the orbilogin.net experts for help.

Orbi Satellite not Syncing

Press sync button to connect Orbi satellite

If you are facing problem in Syncing Orbi Satellite then you are suggested to reboot the modem and place the router closer to the modem. Also, you can follow the process as explained above.

These steps will surely help you with the satellite’s syncing process. If you are still in trouble then you can call the orbi login setup experts.

Orbi Router not Connecting Satellite

Orbi WiFi networks are the routers in the world. These router devices are known for their high-speed network services and connectivity ranges. Generally, orbi sets a successful connection but if your orbi router is not connecting satellite then follow these steps to connect. 


  • Press the sync button on the rear bottom of the router

  • Make sure to press the sync button on the rear of the satellite modem 

  • Turning On these buttons will help to connect Wi-Fi with the satellite

  • Make sure keep the router updated with the latest firmware

  • Check the LED light system 

If still, it is not connecting, then try visiting orbilogin.com or orbilogin.net to seek the professionals help.

Quick Fix to Orbi Satellite Not Connecting

As mentioned above, there are a number of reasons which might have led to ‘Orbi satellite not connecting’ or ‘Orbi offline error’. Knowing the exact reason will help you fix it quickly and efficiently-


  • Some common causes of Orbi satellite not connecting are-

  • Orbi satellite not synced to the Orbi router

  • WiFi interference

  • Poor signal strength

  • Incorrect placement of the Orbi satellite
  • Outdated firmware

  • Technical glitch

Once you know what is the exact cause of the “Orbi satellite not connecting” error, you can fix it quickly.
A technical glitch in the orbi satellite can be resolved after you power cycle your orbi satellite. To do this, you need to begin by removing the cables connecting to the orbi device and unplugging it from the power. Let it rest for a while. After almost two minutes, you need to plug the orbi back to the power and connect all the cables.
This will help you get rid of ‘Orbi satellite not connecting’ or ‘orbi satellite offline’ error in minutes. If you see solid blue light on the ring LED of the orbi satellite, it means the satellite is connected to the orbi router. Now, you can connect your devices to the orbi satellite to enjoy the extended network.

orbi satellite flashing white

Is your orbi flashing white light? Want to know the exact reason behind it? Your Orbi might flash white light if it is running on outdated firmware or there’s some technical glitch. Easily resolve the white light issue by updating the firmware and then performing a reboot on your orbi satellite.


sync orbi satellite

To sync orbi satellite, place it in the same room as Orbi router. Plug both the devices into a power outlet and wait for the ring LEDs to turn white. Press the ‘SYNC’ button on the orbi satellite. Within two minutes, press the ‘SYNC’ button on the Orbi router. If the ring LED on the orbi satellite turns solid blue, it means the satellite is successfully connected to the Orbi router.


orbi satellite not connecting after firmware update

Is your orbi satellite not connecting after the firmware update? If so, then check the power connection of the orbi satellite. Also, check the internet connection. Ensure that you’re getting adequate internet from your ISP end. Consider reducing the distance between orbi satellite and router while you’re trying to sync the devices.


reset orbi satellite

Unable to sync orbi satellite? Fix the issue by resetting orbi satellite. To reset orbi satellite, take a sharp and blunt pin-like object. Locate the reset button on the bottom of the orbi satellite. Insert the sharp object on the reset key and hold it on for a few seconds. Release the button once the ring LED on orbi satellite begins to flash. Your orbi satellite is now reset to defaults.


orbi rbr40 satellite not connecting

In case orbi RBR40 satellite not connecting, make sure there’re not any loose connections. Check the power supply of the orbi RBR40 satellite. To fix the connection problems with your Orbi RBR40 consider updating the firmware, rebooting it, or resetting it to the default settings.


orbi satellite not staying connected

One of the main reasons why your orbi satellite not staying connected could be the outdated firmware, make sure you keep your orbi satellite updated with the latest firmware whenever it is available. The problem could also be fixed by resetting your orbi satellite to the default settings and then re-syncing it to the orbi router.


orbi satellite rbs50

add Orbi satellite RBS50 to your orbi wifi system to extend the wifi coverage to up to 2500 sq. ft. sync the Orbi RBS50 satellite to the orbi router and enjoy high-speed internet in all the corners of your home and say goodbye to dead zones.


orbi satellite rbw30

You can add wall plug orbi satellite RBW30 to your existing orbi wifi network for more coverage. To add Orbi RBW30, open the orbi app and tap on the ‘Menu’ icon. Tap ‘Add satellite’ and follow the in-app prompts to sync the orbi satellite.


orbi satellite (rbs20)

To add orbi satellite RBS20 to your home wifi network, place the orbi satellite in the same room as orbi router. Plug the orbi satellite into the power plug and wait for the ring LED to turn solid white. Press the ‘Sync’ button on the orbi satellite first and then on the orbi router. Once connected, enjoy the extended 2000 sq ft coverage.


orbi satellite (rbs750)

Not Orbi satellite RBS750 not connecting? If so, fix the issue by reducing the distance between orbi RBS750 satellite and orbi router. Check that you’ve pressed the sync button on both devices. Make sure your orbi router is running on the latest firmware if it fails to connect even after multiple attempts.


orbi satellite (rbs50v2)

Orbi satellite RBS50V2 can extend the wifi network to up to 2000 sq ft. to set it up, place the orbi satellite on the flat surface, and plug it into a power outlet. Press the sync button on the satellite. Press the sync button on the orbi router within two minutes.


orbi satellite blue

If you see the solid blue light on orbi satellite it means that orbi satellite is successfully synced to the Orbi router and the connection is strong. The blue light will fade away after 90 to 120 seconds. However, if the blue light on orbi satellite fails to go away consider updating the firmware on your orbi device.

Categories: Troubleshoot